At iSensor Solutions we use cutting edge technologies to deliver customer retail solutions for the digital age.
Our over-arching mantra is to ensure you reach your customers quickly, in the right place, at the right time and with messaging they will engage with.
We employ Cloud Servers, Artificial Intelligence, Communications API's, Wireless and Mobile Technologies - all to ensure your solution is and remains amongst the best in the class worldwide.
From managing the implications of load shedding and local regulations to multi language support and time zone issues. Local is where it's at with us.
Increase customer loyalty, upsell and increase revenue. All our products run on digital platforms, including Queue Management systems, Kiosks and Store Capacity Control. We are at home in integrating across and between digital solutions.
Our engineers were creating games on the ZX Spectrum back in the 80's! We write software and build the hardware so your solution is always seamlessly integrated. No force fitting here.
If you lack inhouse content creation and management capacity or capability we can assist. iSensor Media is our affiliate, housing more than 30 years experience in content creation. We can also plan, schedule and post your content as an additional service.
We place ourselves in your shoes. Our driving question is “how do we innovate to improve the customer experience”. Because we know that's what keeps you up at night.
Communicate with Customers. Promote Queue Efficiency. Monetise Check Out. All at the same time.
Waiting in company lobby areas are often a source of frustration to visitors and customers. Our Orca range allows you to recognise, communicate, manage and entertain your visitors while they wait. As an added benefit, you can monetise the system by running adverts of related services and partner businesses.
Virtual Queuing. Respect Customer's Time. Make Waiting Bearable. Communicate.
Our touchscreen digital kiosks are supremely flexible. Employ them for order placement, invoice generation or for informational purposes.
Keep customers safe. Reduce unnecessary storefront manning. Comply with laws.
Secure. Exception Manage. Alert and Act. Report.
Reach out and we'll be in touch within 24 hours. Select your contact of choice.
Patience is a virtue I was never gifted. iSensor Solutions was born of my frustration with the queuing process. I decided to be the change. It's my sincere hope that our products will make queueing slightly more bearable.
Creating marketing messaging is my passion. Reaching customers at the right time and place has always been the challenge. Ads for toothpaste while in morning traffic are pointless! I'm excited to be leading the team that finally gives advertisers bang for buck!
14 Grobler Street, Aurora, Durbanville, Western Cape, South Africa, 7550
info@isensorsolutions.com
+27 21 023 2664
Communicate with Customers. Promote Queue Efficiency. Monetise Check Out. All at the same time.
Irrespective of the Neo solution you choose, these are the standard features to all models:
Waiting in company lobby areas are often a source of frustration to visitors and customers. Our Orca range allows you to recognise, communicate, manage and entertain your visitors while they wait. As an added benefit, you can monetise the system by running adverts of related services and partner businesses.
Our 3-panel monitor technology comes with the following features:
All the features of the Orca 100 but enabled with Artificial Intelligence allowing:
Virtual Queuing. Respect Customer's Time. Make Waiting Bearable. Communicate.
Our Ticketing solution integrates our locally designed and built KIOSK with a seperate Monitor that delivers imaginative and flexible customisations to benefit you and your valued client. Features include:
Our touchscreen digital kiosks are supremely flexible. Employ them for order placement, invoice generation or for informational purposes.
Our kiosk is what you want it to be whether to facilitate transactions or for delivery of information. Decide the application and let us customise it for you. Ideal environments include Quick Service Restaurants, Retail Shop Floors, Motor Dealerships, Company Receptions and Public Buildings. Improve efficiencies, reduce costs and boost sales. Features include:
Keep customers safe. Reduce unnecessary storefront manning. Comply with laws.
Our Artificial Intelligence enabled solution that gives you ultimate control of your store entrance and exits. The Providence 100i delivers:
Secure. Exception Manage. Alert and Act. Report.
Our AI capabilities open unimagined capabilities for your business. You imagine it - we build it.
<b>Last updated:</b> 02 March, 2021
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.isensorsolutions.com website (the “Service”) operated by iSensor Solutions (Pty) Ltd (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that:
The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service. We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Any contests or promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to info@isensorsolutions.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement.
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.
The Service and its original content, features and functionality are and will remain the exclusive property of iSensor Solutions (Pty) Ltd and its licensors.
The Service is protected by copyright and trademark laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of iSensor Solutions (Pty) Ltd.
Our Service may contain links to third party web sites or services that are not owned or controlled by iSensor Solutions (Pty) Ltd.
iSensor Solutions (Pty) Ltd has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that iSensor Solutions (Pty) Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless iSensor Solutions (Pty) Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of
In no event shall iSensor Solutions (Pty) Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
iSensor Solutions (Pty) Ltd its subsidiaries, affiliates, and its licensors do not warrant that
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
These Terms shall be governed and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us.
<b>Effective date:</b> Nov 02, 2020
<b>iSensor Solutions Pty Ltd</b> (“us”, “we”, or “our”) operates the <a link='http'>https://www.iSensorSolutions</a> .com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.iSensorSolutions com
<b>Personal Data</b><br />Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
<b>Usage Data</b><br />Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
<b>Cookies</b><br />Cookies are small pieces of data stored on a User’s device.
<b>Data Controller</b><br />Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
<b>Data Processor (or Service Providers)</b><br />Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
<b>Data Subject</b><br />Data Subject is any living individual who is the subject of Personal Data.
<b>User</b><br />The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
<b>Personal Data</b><br />While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
<b>Email address</b>
<b>First name and last name</b>
<b>Phone number</b>
<b>Cookies and Usage Data</b><br />We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
<b>Usage Data</b><br />We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
<b>Location Data</b><br />We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.
<b>Tracking & Cookies Data</b><br />We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
<u>Examples of Cookies we use:</u>
iSensor Solutions Pty Ltd uses the collected data for various purposes:
iSensor Solutions Pty Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
iSensor Solutions Pty Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
iSensor Solutions Pty Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
<b>Business Transaction</b><br />If iSensor Solutions Pty Ltd is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
<b>Disclosure for Law Enforcement</b><br />Under certain circumstances, iSensor Solutions Pty Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
<b>Legal Requirements</b><br />iSensor Solutions Pty Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100#pp# secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
<b>“Do Not Track” Signals</b><br />We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
iSensor Solutions Pty Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
You have the right to data portability for the information you provide to iSensor Solutions Pty Ltd. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
<u>Google Analytics</u><br />Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
iSensor Solutions Pty Ltd uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
<u>Google AdWords</u><br />Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please <a link='email'>contact us.</a>